Deposit requests

• Users submit deposit amount, payment reference, and proof from the Deposit page.
• Deposit requests remain pending until admin approval.
• Approved deposits are credited after deducting the configured deposit commission.

Withdrawal requests

• Withdraw requests are deducted from available balance immediately after submission.
• The request status remains processing until the administrator marks it processed.
• If a withdrawal request is rejected, the deducted amount is refunded to the user balance.

Commission

Deposit and withdrawal commission percentages are configured by the administrator from the settings page. The default commission is 1% unless changed by admin.

Manual processing

No automatic payment gateway is used. All external payment collection and payout processing is handled manually outside the website.